FAQ

We only offer genuine luxury products from well-known brands. All our items are sourced directly from authorized distributors to ensure authenticity and quality. We work directly with verified suppliers to guarantee that each product we sell is 100% authentic. You will also receive the manufacturer's tags and certificates of authenticity with your purchase.

Delivery time: Europe: 2-4 working days. Rest of the world within 4-6 working days. Delivery by DHL, FedEx and USP. Once your order has been dispatched, you will receive a tracking number via email so you can follow your order’s progress. Please note: occasionally delivery time can be impacted by external factors, such as courier delays.

Not happy with your purchase? No worries! We accept returns within 14 days from the date of delivery. Items must be unused, in their original condition, and in the original packaging. A €15 return fee will be deducted from the refund to cover postage, inspection and restocking costs. While the actual cost of return processing, inspection, and restocking is often higher, we have set a flat fee to make returns more convenient for our customers. Contact us at info@royaleffect.com for return instructions and returnlabel.

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods like Ideal. You can select your preferred payment option during checkout. We use secure encryption to protect your personal and payment information. Our payment system is fully PCI-DSS compliant, ensuring your data is safe.

We provide a detailed size guide for each product category, including clothing, shoes, and accessories. Our products are sourced from various luxury brands, and sizing may vary between brands. We recommend checking the size chart and product descriptions carefully before making a purchase. Products can be measured upon request, but please allow up to a week due to manual processing. If you are between sizes, we suggest choosing the larger size for a more comfortable fit. You can also refer to the product description for specific recommendations.

Simply browse our product categories, select the items you wish to purchase, and click on the “Add to Cart” button. Once you’re ready to checkout, click the cart icon and proceed to checkout. You do not need an account to place an order. However, creating an account with us allows you to track your orders and save shipping details for future purchases

Outside Europe, orders may be subject to customs duties, taxes, or fees depending on the country of delivery. These charges are the responsibility of the customer, and they are collected by the carrier upon delivery.

You can reach us via email at info@royaleffect.com or through our Contact Us page. We are committed to providing exceptional customer service and strive to respond within 24-48 hours. At Royal Effect, our customers are our top priority, and we go the extra mile to ensure an outstanding shopping experience tailored to your needs.

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At Royal Effect, we are committed to providing an exceptional customer experience and value your feedback. If you have any concerns or complaints regarding your order or our services, please don't hesitate to reach out. We take all feedback seriously and strive to resolve any issues as quickly and efficiently as possible. You can contact us via email at info@royaleffect.com or through our Contact Us page. Our customer service team aims to respond within 24-48 hours, and we will do our utmost to provide a satisfactory resolution. Your feedback helps us improve, so whether it's a suggestion, compliment, or concern, we appreciate hearing from you.